Vacancy: Corporate ICT officer

DNS Belgium's mission is to create a safe, reliable and sustainable internet for everyone. 
To achieve that mission, we're looking for a Corporate ICT officer to strengthen our Technology unit. You use your passion for technology and innovation to support colleagues in all their ICT challenges, ensuring that our organisation is able to meet the highest technological standards today and in the future.

Do you want to join our team? Then let's meet! We look forward to receiving your CV and motivation letter.

About you 

  • You're an IT expert with wide-ranging interests who likes to get things done.
  • You have at least 2 years of initial professional experience
  • You have experience working in a Mac environment and up‑to‑date knowledge of Microsoft 365.
  • Knowledge of Data Loss Prevention (DLP) and intrusion detection systems is a bonus.
  • Knowledge of central logging, Veeam, Jira and Confluence is an added value.
  • You're helpful  and enjoy being part of the Technology team.
  • You value a diversity of ideas and opinions and contribute to a positive team spirit.
  • You're creative  in finding solutions and like taking initiative.
  • You enthusiastically tackle simple questions and more complex problems.
  • You communicate fluently in Dutch and English.

Your job 

  • You work in an agile environment and provide ICT support to your colleagues. This includes:
    • Managing and supporting Apple laptops.
    • Maintaining and configuring Microsoft 365, Entra ID, Jira, Confluence and other internal tools.
    • Installing software, recovering documents and performing updates.
    • Maintaining and troubleshooting the internal network (WiFi, wired networks, firewalls).
  • You identify new needs and look for solutions, test tools and configure processes.
  • You safeguard security and business continuity. This includes:
    • Monitoring logs and data sources (newsletters, EWS systems, security feeds, etc.).
    • Performing security updates on laptops and servers.
    • Implementing and monitoring backup and recovery systems.
    • Improving security protocols where needed
  • You automate tasks with PowerShell where possible.
  • You support colleagues and raise awareness by:
    • Organising internal training sessions and workshops.
    • Helping colleagues in the use of new software and updates.
  • You work with external ICT partners and suppliers. This includes:
    • Coordinating Apple support with external experts.
    • Instructing and following up external suppliers.
  • You document and report. This includes:
    • Maintaining ICT procedures and tool configurations.
    • Documenting internal processes and maintaining the knowledge platform.
    • Reporting on the progress of ICT objectives.
  • You continue to develop professionally and share knowledge with colleagues.

Important for this role

 In-depth technical knowledge is essential. You're motivated to actively expand your knowledge and to grow in new domains you're not fully familiar with.

  • In everything you do, security comes first. It's the foundation of our organisation.
  • You're a member of the Corporate ICT team, which consists of two experienced ICT experts and is part of the wider Technology unit. You're a team player, you work with internal colleagues and external partners, communicate clearly and contribute to a positive and efficient collaboration.
  • You are supported by a dedicated mentor and have regular feedback moments, allowing you to grow step by step in your role and to hone your professional skills.
  • You can handle a varied set of tasks and adapt easily to the needs of the organisation.
  • You report to the Technology unit lead.

We offer  

A light-filled office near the Vaartkom in Leuven. We're easily accessible by bike, public transport or car.  

More importantly: our office is designed with a view to accessibility and comfort for everyone to ensure every colleague feels welcome and supported.

39 people work at DNS Belgium, divided over four departments: Digital Society, People and Business Services, GRC (Governance, Risk and Compliance) and Technology. Most employees have a hybrid work schedule, which means homeworking is also a possibility for you.  

DNS Belgium has a culture of openness, inclusiveness and sustainability. We have a good work-life balance and actively invest in training programmes and personal growth.

What else can you expect?

  • A multi-faceted and challenging role with plenty of autonomy, enabling you to make your mark and benefit from person growth opportunities.
  • We have a sustainable workplace and are an employer that invests in your development. We have a generous training budget and provide 12 days of training for you each year.
  • An attractive salary with benefits such as group insurance, hospitalisation cover, meal vouchers, 32 days of leave, mobile phone plan and laptop.
  • A cafeteria plan with a choice of bicycle leasing, additional paid days of leave, etc.
  • A permanent contract.
  • The ability to get started quickly.

  • Why work here?

    DNS Belgium is an open, inclusive and sustainable workplace. Communication, transparency and equality are important to us. Curious whether you would fit here?
    Read more
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    .be starts with DNS Belgium. For 25 years, we’ve been making sure you land smoothly and securely on the right Belgian website.
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