Sustainability Report 2025 – Publication Details

Below is an overview of all VSME data points, the results for 2025 and the changes compared with 2024.

General

Basis for preparation (B1)

Basis for Preparation (B1)
Legal form of the undertakingNon-profit association
NACE sector classification code(s)63.100
Balance sheet total€ 8,601,154
Revenue € 8,814,225
Number of employees (FTE)37.9

For more information about our business model and strategy, please visit our website.

Practices, Policies and Future Initiatives for the Transition towards a More Sustainable Economy (B2, C2)

Sustainability practices or policies, or plans for future initiatives (B2, C2)
VSME TopicSustainability practices or policies, or plans for future initiatives related to any of the following issues? [YES/NO]Publicly available? [YES/NO]If YES, specify where they are publishedDoes the policy include specific targets? [YES/NO]Indicate the highest level within the organization responsible for implementing this.

Climate change

YES

YES

Climate plan DNS Belgium 2024-2030YESSustainability manager

Pollution

NO

n/a

n/an/an/a

Water and marine resources

NO

n/a

n/an/an/a

Biodiversity and ecosystems

NO

n/a

n/an/an/a

Resource use and circular economy

YES

YES

Sustainability strategy - environmentalYESSustainability manager

Own workforce

YES

YES

Sustainability strategy - SocialYESHR manager

Workers in the value chain

NO

n/a

n/an/aHR manager
Affected communities

NO

n/a

n/an/an/a

Consumers and end-users

YES

YES

Sustainability strategy - Social

Sustainability strategy - Governance

YES

YES

Sustainability manager
General Manager

Business conduct

YES

YES

Sustainability strategy - GovernanceYESGeneral Manager
Sustainability practices or policies, or plans for future initiatives (B2, C2)

ESG

Sustainability strategy topicRelated VSME topicExisting actions and policiesFuture actions and policies already defined
ENVIRONMENTCO₂ emissions from our own operationsE1Climate plan 2024–2030: fully electric fleet achieved
Relocation to a more environmentally sustainable office at Engels Plein
Refining CO₂ reporting for server infrastructure in cooperation with suppliers
Promoting sustainability among registrars and registrantsE1Research into sustainability communications by 226 registrars
Sharing practical sustainability tips and inspiring case studies
Incorporating sustainability information into interactions with registrars
Electronic wasteE5Reuse of electronic waste through Digital for Youth
Encouraging businesses to reuse IT equipment through support for Digital for Youth
Strengthening the policy on maximising the lifespan of IT equipment
SOCIALEmployee wellbeingS1NPS framework established and monitored on an ongoing basis
Fit @ Work initiatives
Expanding ergonomic facilities
Launching the reorganisation and establishing new units
Embedding our new organisational values
Diversity and inclusionS1Diversity policy established
Survey on diversity and inclusion in the workplace
Developing an action plan based on the survey results
Implementing the diversity policy
Digital inclusionS4Financial and organisational support for Digital for Youth
Digital inclusion initiatives for various target groups
White paper on digital accessibility in cooperation with FeWeb
Website accessible to blind people and people with motor impairments (WCAG)
Further raising awareness among businesses of digital inclusion in the workplace
Research into accessibility in the .be zone
Raising internet users’ awareness of risksS4Raising awareness among digitally vulnerable groups, such as young people and older peopleExploring ways to reach more diverse groups through awareness campaigns
Protecting internet users’ privacyS4Privacy by design policy
Notice and action procedure with the Belgian Data Protection Authority ( GBA )
Applying privacy by design principles when selecting a new cloud provider
Combating false contentS4Following up on specific stakeholder enquiries about false content
Participation in the Vis-à-Vis research into fake news
Monitoring societal developments relating to fake news and exploring opportunities for an awareness campaign
Cooperation with UNamur on fake news
GOVERNANCEGood governanceG1Annual review by the Board of Directors NIS2 training for board members
CybersecurityG1Ensuring the technical performance of our systems
Expanding the deployment of local nameservers at Belgium’s largest internet service providers
Knowledge sharing on CyFun
ISO 27001 certification for cybersecurity
Modernising DNSSEC security for .be, .vlaanderen and .brussels
Further actions as part of NIS2 implementation
Combating internet fraud and illegal contentG1 Registrant verification
Cybersecurity R&D
National cooperation (CSC)
Identifying and monitoring malicious domains
Notice and action cooperation with the Federal Public Service Health
White paper on DNS abuse detection in cooperation with KU Leuven and NetBeacon
New notice and action cooperation with the Gaming Commission
Good stakeholder relationsG1Regular consultation with registrars
Regular consultation with public authorities
Active or leading role in networks and partnerships ( CENTR , ICANN , CSC, VCDO, etc.)
Co-chair role in CENTR’s CSR Working Group
Further developing CENTR’s CSR Working Group through our co-chair role
SDG ambassadorshipG1Communicating our sustainability initiatives across the five Ps to external audiences
At least 10 successfully completed sustainability actions linked to the SDGs each year
Pitch for SDG Ambassador recertification in autumn 2026
Cooperation with registries in the Global South
E1: Climate change
E5: Circular economy
S1: Own workforce
S4: Consumers and end-users
G1: Business conduct

Environmental Impact

Energy and Greenhouse Gas Emissions (B3, C-B3)

Energy consumption (in MWh) (B3)
2025vs. 2024
Total electricity consumption97.12 MWh-11.21%
Total renewable electricity consumption45.74 MWh+22.20%
Total non-renewable electricity consumption51.38 MWh-28.59%
Total fuel consumption46.65 MWh-59.81%
Total renewable fuel consumption0 MWh0,00%
Total non-renewable fuel consumption46.65 MWh-59.81%
Total energy consumption143.77 MWh-36.23%
Greenhouse Gas (GHG) emissions (B3)
 unit2025vs 20242025 (excluding relocation emissions)vs. 2024
Scope 1 GHG emissionstCO₂eq10.43-63.30%10.43-63.30%
Scope 2 GHG emissions (location-based)tCO₂eq10.98-10.40%10.98-10.40%
Scope 2 GHG emissions (market-based)tCO₂eq7.57-35.00%7.57-35.00%
Scope 3 GHG emissions (indirect emissions)tCO₂eq142.123.10%119.76+3.70%
Total GHG emissions (Scopes 1, 2 and 3)tCO₂eq160.092.90%137.75-11.40%
Greenhouse gas intensity (B3)
 2025vs. 2024
Total CO₂ emissions/revenue1.82E-05-12.60%
= 18 grams CO₂e per euro of revenue
Scope 3 GHG emissions in detail (C-B3)
 unit2025vs. 20242025 (excluding relocation emissions)vs. 2024
Purchased goods and servicestCO₂eq38.88+139.90%16.61*+2.50%
Capital goodstCO₂eq74.66+13.00%74.66+13.00%
Fuel- and energy-related activities (not included in Scope 1 or Scope 2)tCO₂eq4.14-58.70%4.14-58.70%
Upstream transportation and distributiontCO₂eq00%00%
Waste generated in operationstCO₂eq0,010%0.010%
Business traveltCO₂eq4.53-26.70%4.53-26.70%
Employee commutingtCO₂eq10.37+30.30%10.37+30.30%
Upstream leased assetstCO₂eq9.45+5.10%9.45+5.10%
Downstream transportation and distributiontCO₂eq00%00%
Processing of sold productstCO₂eq00%00%
Use of sold productstCO₂eq00%00%
End-of-life treatment of sold productstCO₂eq00%00%
Downstream leased assetstCO₂eq00%00%
FranchisestCO₂eq00%00%
InvestmentstCO₂eq00%00%
Total Scope 3 GHG emissions (indirect emissions)tCO₂eq142.1+23.10%119.76*+3.70%*
      
* Excluding one-off relocation emissions (22.27 tCO₂eq) 

Greenhouse Gas Emission Reduction Targets and Climate Transition (C3)

GHG emission reduction targets (C3)

 
Scopes 1 and 2202349.31 tCO₂eq 
203026.22 tCO₂eq 
Scope 32023106.87 tCO₂eq 
203080.07 tCO₂eq 
TOTAL2023156.18 tCO₂eq 
2030106.29 tCO₂eq 
    
*Target covering 100% of Scope 1, 2 and 3 GHG emissions.

Climate Risks (C4)

Climate Risks (C4)
 2025vs. 2024
Financially material climate risks identifiedNoNo Change

Air, Water and Soil Pollution (B4)

Air, Water and Soil Pollution (B4)
PollutantMediumEmissions (kg) in 2025vs. 2024
R410A refrigerantAir0.49-66.7%

Biodiversity (B5)

Land Use and Biodiversity (B5)

 2025vs. 2024
Total sealed area840 m²n.a.*
Locations in or near biodiversity-sensitive areas0No change
Total nature-oriented area on-site0 m²No change
Total nature-oriented area off-site0 m²No change
   
* Relocation to a new office location at Engels Plein in May 2025. 

Water (B6)

Water Consumption (B6)

2025

vs. 2024

Water consumption

125.8 m³

-16.6%

Resource Use, Circular Economy and Waste Management (B7)

Waste Generation (B7)
 Waste recycled or reused (kg)vs. 2024Waste disposed (kg)vs. 2024
Non-hazardous waste593.3+12.50%357.9-8.20%
Residual wasten/an/a357.9-8.20%
PMD waste151.3+15.40%n/an/a
Paper and cardboard waste307.8+5.10%n/an/a
Organic waste113.2+21.00%n/an/a
Glass waste21-3.40%n/an/a

Social Impact

Workforce: General Characteristics (B8, C5)

Employment Figures (B8)
 Unit

2025

vs. 2024

Number of full-time employeesFTE

30.5

-2.60%

Number of part-time employeesFTE

8.6

+13.20%

Employment Figures by Gender (B8)
 

Unit

2025

vs. 2024

Number of female employees

FTE

7.8

+1.30%

Number of male employees

FTE

29

-0.70%

Number of other/not reported employees

FTE

0

0%

Employee Turnover (B8)
 2025vs. 2024
Employee turnover in 2025 (number of employees who left / average number of employees)8.00%+200.80%

Employment Figures (C5)
Unit

2025

vs. 2024

Number of consultants working for us (but not exclusively for us)Persons

6

+20%

Number of male consultants working for us (but not exclusively for us)Persons

4

+33.3%

Number of female consultants working for us (but not exclusively for us)Persons

2

0%

Number of FTEs working as consultants for us (but not exclusively for us)FTE

2.09

+9.7%

Gender Diversity Ratio at Management Level (C5)
 2025 2024
Gender diversity ratio at management level (number of female managers / number of male managers)

0%

0%

Workforce: Health and Safety (B9)

Employee Health and Safety (B9)
 2025

vs. 2024

Number of recordable work-related accidents0

0%

Rate of recordable work-related accidents (number of work-related accidents / total hours worked during the year by all employees)0

0%

Number of fatalities as a result of work-related injuries and work-related ill health0

0%

Workforce: Remuneration, Collective Bargaining and Training (B10)

Remuneration and Pay Gap (B10)
 2025vs. 2024
Gender pay gap between female and male employees
= ((average gross hourly pay level of male employees - average gross hourly pay level of female employees) / average gross hourly pay level of male employees) x 100
19.65%+45.6%
Remuneration and Collective Bargaining (B10)
 2025vs. 2024
Percentage of employees receiving a salary equal to or above the Belgian minimum wage100%No change
Percentage of employees covered by collective bargaining agreements0%No change
Training Hours of Employees (B10)
 2025

vs. 2024

Average annual training hours per employee: total27.2

+25.40%

Average annual training hours per employee: female employees37.21+173.60%
Average annual training hours per employee: male employees23.05-5.40%

Workforce: Human Rights Policies and Processes (C6)

Human Rights Policies and Processes (C6)
Topics covered by the Code of Conduct or human rights policy for own workforce
Child labourV*
Forced labourV*
Human traffickingV*
DiscriminationV
Accident preventionV
Grievance mechanism for own workforceV

*These topics are covered by our employment regulations in accordance with Belgian legislation.

Severe Human Rights Incidents (C7)

Severe Human Rights Incidents (C7)
Incidents involving own workforce, workers in the value chain, affected communities, consumers or end-users related to:2025

vs. 2024

Child labour

0

0%

Forced labour

0

0%

Human trafficking

0

0%

Discrimination

0

0%

Governance Impact

Convictions and Fines for Corruption and Bribery (B11)

Convictions and Fines for Corruption and Bribery (B11)
 2025

vs. 2024

Number of convictions for violating anti-corruption and anti-bribery laws

0

0%

Total amount of fines incurred for violating anti-corruption and anti-bribery laws

€0

0%

Revenue from Certain Sectors (C8)

Revenue from Certain Sectors (C8)
 2025

vs. 2024

Income from controversial weapons, tobacco, fossil fuels or pesticides/agrochemical products

Not applicable

No change

Excluded from EU Paris-aligned Benchmarks

No

No change

Gender Diversity in the Governing Body (C9)

Gender Diversity Ratio at Board Level (C9)
 2025

vs. 2024

Gender diversity ratio in the governing body (number of female members / number of male members)

27.27%

0%

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